Service

Starting with the qualified and free advice on our products and solutions, MITTRONIK demands the best possible customer service and on-site support. Our services are divided into the following three areas:

Engineering & Support

Do you have special requirements for a product and want individual adjustments or changes? Together with the engineers and technicians of our partners, we also advise, plan and concept special, project-specific solutions and systems.

For you as a professional user and especially for our resellers, we offer targeted support:

• Initial consultation and tender preparation
• Technical documents
• Planning
• On-site support for assembly, installation and commissioning
• After-Sales-Service

Customer Service

Our competent and friendly on-site customer service for power generators takes care of

• Commissioning and instruction
• Maintenance, test operation and function detection
• Repair abd modernization

Parts & Accessories

For the reliable operation of our products (for example backup generators), a quick supply of original service and spare parts is self-evident. In case of inquiries, please send us the classification and serial number of the device as well as in the case of power generators the serial number of the motor and generator.

We offer numerous additions and options to our diverse product portfolio. We would be pleased to make you a suitable offer!